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Frequently Asked Questions

Below you will find some of the frequently asked questions we get at Treeosix each year.

In the words of U2, if you still haven’t found what you’re looking for, feel free to contact us prior to booking.

How long is the zipline?

Please note: We do not offer single zipline rides!!

Our experiences are guided tours (one to two hours long depending on group size) which incorporate multiple zip lines, platforms, ladders, stairs, and bridges.

Between our two award-winning locations, we offer over 6,000 linear feet of ziplines through the two most spectacular forest ecosystems that Saskatchewan has to offer!

At Treeosix Cypress Hills, the zipline tour consists of SIX zip lines that vary in length from 100 feet to 600 feet. In addition to the six zip lines, you will also experience an 80 foot long sky bridge, three brief nature hikes and several exciting transitions from zipline platform to zipline platform, all while harnessed up and forty feet off the ground. The whole course, from start to finish, is just under 2,000 linear feet in length. Tours range in duration depending on group size and ability (a full group of 8 people will normally take 1.5 – 2 hours to complete the course)

At Treeosix Waskesiu, the zipline tour consists of SEVEN ziplines that vary in length from 270 feet to 700 feet. In addition to the seven zip lines, you will also experience two 150 foot long sky bridges, an electric off-road vehicle ride and several exciting transitions from zipline platform to zipline platform, all while harnessed up and forty feet off the ground. The whole course, from start to finish, is just over 4,000 linear feet in length. Tours range in duration depending on group size and ability (a full group of 8 people will normally take 1.5 – 2 hours to complete the course)

As well, you are accompanied by two of our trained zipline guides the whole time who are there to help you conquer the course of your choice.

What are your hours of operation?

2024 Hours of Operation

Season Dates: May 13th – Sept 1st
Sunday – Monday: CLOSED
Tuesday – Saturday: 10:00 AM – 5:00 PM

NOTE: We are also OPEN on Sundays
of ALL Long Weekends this season!

September:
Availability differs by location.
Contact Us for details.

Where are you located?

We operate at two very different locations in Saskatchewan that are 7 hours apart. Here they are:

Treeosix Cypress Hills (Southwest Saskatchewan) Get directions to the Cypress Hills Basecamp
We are located in the CENTRE BLOCK of Cypress Hills Interprovincial Park on the SASKATCHEWAN side. To access our basecamp from the #1 Highway: turn south at junction #21, go through Maple Creek, SK, and continue on Highway #21 (straight south). Drive 30 kms and then turn right (Highway #221). Once through the park entry gate, turn left on CYPRESS DRIVE and then follow the signs that show a person zip lining. Parking is available at our Basecamp.

Treeosix Waskesiu (Northern Saskatchewan) Get directions to the Waskesiu Basecamp
We are located on Highway 264, five minutes outside of Prince Albert National Park, right inside Elk Ridge Resort. To access our basecamp from the #2 Highway: turn west at junction #264, go past McPhee Lake and make a right turn into Elk Ridge Resort (follow the signs for Treeosix Adventure Parks). Once you’ve turned into Elk Ridge Resort, take your first right and stay on that road until you see signs for our Basecamp (on the left). Parking is available at our Basecamp.

Do you offer group / family rates?

Kind of…yes…in a way!

We offer private zipline tour rates which are even better than our standard online booking discounts! Great for groups and ensures a private experience!

Private Zipline Adventure Rates

Save 20% off per person by booking a private tour!

Online booking required.
Private tour rates subject to date of departure.
No blackout dates.
Recommended for groups of 7 to 8 people.

Discounts vary depending on group size:
Private Tour of 7 (save 9% off online rates per person)
Private Tour of 8 (save 20% off online rates per person)

NOTE: There is a maximum of EIGHT people allowed on a private tour.

BOOK NOW

Do you offer discounts on all activities?

Yes we do!

We offer a standard online promo which will save you 10% off regular rates just by booking via our website in advance of arrival.

If you are looking some of our more interesting promos that we offer throughout the year, it’ll take a little bit of “work” on your part!

Here’s what you’ll have to do to find the exclusive promo codes (up to 15% off regular rates) released throughout the season: 

  1. Follow us on our social media channels: Facebook, TikTok, and Instagram (@Treeosix).
  2. Join our News & Deals Newsletter (find this near the bottom of all pages)
  3. Keep an eye out for promo cards at neighbouring businesses in the regions that we operate.

Are there age/weight limits to go on the zipline tour?

It is actually your WEIGHT that determines whether or not you can come along for this adventure!

To go on our zipline tours, you need to weigh between 50 and 250 LBS. This is not an arbitrary number; it is in place to maintain the safety of our zipline guides and guests. We have found that over the years, the above weight range ensures that the speed of entry into the landing zone at the end of each line is consistent and predictable.

Also, all children 12 years of age and younger MUST be accompanied by a parent or legal guardian; a policy that applies to ALL zipline tours at Treeosix Adventure Parks. One adult can accompany up to 7 kids on a single zipline tour! We just need to make sure there is at least one adult on the tour that the kids are familiar with to provide emotional support if/when needed.

How do I book a tour or activity?

There are numerous ways to book your next adventure with us. Here they are:

Book online

This is by far the most popular booking method amongst our guests over the past several years. By booking your experience using this method, you are able to see for yourself all the available dates, departure times, and rates for every activity that we offer and easily select which ones where you could fit in an adventure on your next vacation.

When booking online, use promo code: STAYWEIRD which you must apply at checkout to receive.

Book In-Person at our Site

If the you are not comfortable with the online method of reserving a tour, feel free to stop in at the basecamp of your choice and we’ll reserve a tour for you and/or your group! Our crew will help you figure out what the best activities for your group would be and get you all set up.

Book Over the Phone

The last method you can use to book an adventure with us is to give us a call at (306) 663-1221. We do not take credit card information over the phone. As such, we can create a pending booking for you and you will receive a payment request via our reservation system to your phone number or email. You will have a finite window of time to complete that payment request to confirm your booking.

PLEASE NOTE: Full payment is due at the time of booking to secure a guided zipline adventure, electric rentals, basecamp activity pass, and disc golf round regardless of the booking method you select.

How far in advance do I need to reserve my zipline adventure?

You can book as far in advance as you would like provided that you know the date and time you wish to go!

To ensure you get your pick of the tour departure times that will work best for you, we recommend that you make a reservation 2-3 days in advance of departure. However, there are some popular weekends during the summer which can be completely booked up to two weeks in advance (ie – July long, August Long, September Long)

Please check availability online prior to making a day trip!

Can I see some reviews before I book?

Most definitely! We are the #1 Rated Outdoor Adventure Activity in BOTH the Cypress Hills and Waskesiu Lake areas of Saskatchewan on TripAdvisor for the past many years.

However, the most recent verified reviews on us can be found on Rezgo.

Here are links to those:

Treeosix | Cypress Hills, Maple Creek, Saskatchewan

Treeosix | Waskesiu, Waskesiu Lake, Saskatchewan

What's with the system fees on all bookings?

Our system fees (4%) cover a portion of the several different systems that we use to provide a seamless, convenient experience to you, our customers. It is charged on all transactions that occur, online and in-person.

What is your cancellation policy?

CANCELLATION POLICY

Cancellation Deadline: 4:00 PM CST, the day before your tour/rental departure.

When you reserve your experience, the tour/rental spots you booked are no longer available for anyone else. We schedule guides, crew members and plan our logistics based on the number of spots we have confirmed. Because of this, if you request to reschedule your adventure after the Cancellation Deadline has passed, for ANY reason, the request will be refused and NO refunds will be issued should you need to cancel your adventure or remove individual tour spots after that time.

Treeosix reserves the right to refuse service AND refunds after the Cancellation Deadline has passed, for reasons including but not limited to:

  • Inability to complete the activities once they have commenced.
  • Arriving with fewer guests than the number of tour spots reserved.
  • No shows or late arrivals for your scheduled tour/rental departure time.
  • Inappropriate personal conduct or verbal abuse directed at our crew or other passengers.
  • Arriving for your adventure under the influence of substances.
  • Guests weighing less than the minimum weight requirement for a particular activity.
  • Guests weighing more than the maximum weight requirement for a particular activity.

Weight / Height / Age Limitations according to activity:

  • Zipline Adventure: 50 LBS to 250 LBS
  • Ebike Rentals: Less than 275 LBS, Ages 14+
  • Triboard Rentals: Less than 225 LBS, Ages 14+
  • Climbing Wall: 40 LBS to 225 LBS, Height restrictions may apply.
  • Treetop Drop: 40 LBS to 225 LBS, Height restrictions may apply.
  • Giant Swing: 40 LBS to 225 LBS, Height restrictions may apply.
  • Disc Golf: Not applicable.

RESCHEDULING TOUR FOR A DIFFERENT DATE: You may reschedule your existing tour/rental for a different date/time within the current season (subject to availability) at anytime prior to the Cancellation Deadline, at no charge. Requests to reschedule your existing tour/rental for a different date/time after the Cancellation Deadline has passed is NOT GUARANTEED and is subject to additional fees.

REMOVING SPOTS FROM AN EXISTING TOUR: Individual tour/rental spots removed from an existing booking prior to the Cancellation Deadline, are subject to 15% of the individual tour spot total as a cancellation fee. There are no refunds for individual tour/rental spots that are removed from an existing booking after the Cancellation Deadline has passed.

SUBSTITUTING SPOTS ON AN EXISTING TOUR: In the event that one of the individuals in your group does not meet the participant requirements for the activity you’ve reserved, you can substitute another participant that does meet the requirements into the available spot at no charge, provided this can done without delaying the tour/rental departure time.

ADDING SPOTS TO AN EXISTING TOUR: You may ADD additional participants to an existing tour/rental at anytime prior to departure (subject to availability). The additional spots will be added at the per person price received at the time the original booking was created.

ALL OTHER ACTIVITY PASSES ARE NON-REFUNDABLE AND NON-TRANSFERABLE: All activity passes (including but not limited to: climbing wall, treetop drop, giant swing, disc golf, and mini-zips for kids) are non-refundable once purchased and non-transferable once redeemed.

What is your policy regarding extreme weather cancellations/evacuations?

RAIN OR SHINE POLICY

Your zipline guides are prepared to depart for the course RAIN OR SHINE.

If you do not want to go zip lining in the rain, it is your responsibility to contact us before the Cancellation Deadline to request a change to your reservation. 

EXTREME WEATHER POLICY

If you feel that the forecasted weather in the area may prevent you from completing the tour as scheduled, it is your responsibility to contact us before the Cancellation Deadline to request a change to your reservation. 

Otherwise, proceed to arrive for your tour as normal (10 minutes prior to your departure time). We will wait until your scheduled departure time to make a decision as to whether your tour will depart on time, be delayed, or be cancelled entirely due to weather conditions.

In the event that TREEOSIX decides the tour must be cancelled due to extreme weather conditions in the area PRIOR TO DEPARTURE, we will:

  • Work with you to change the date/time of your tour departure OR;
  • Issue a full refund. (Please note: this will be returned to you via the original payment method. This may take up to 7 days to process depending on the payment type).

In the event that the tour has departed and TREEOSIX determines that an evacuation of the tour must be initiated due to extreme weather conditions, we will:

  • Work with you to reschedule the date/time of your tour departure OR;
  • Issue a full refund if your group did NOT complete the first zipline of the tour; OR
  • Issue a refund minus a 15% administration fee if your group completed LESS THAN FIVE ziplines of the tour; AND
  • No refunds will be issued should your group complete AT LEAST FIVE of the ziplines on the tour prior to being evacuated.

Does everyone need to sign a waiver?

Only the individuals participating in our activities need to have a signed waiver on file. Here are the main things to keep in mind regarding our waivers:

Our waivers must be completed electronically.

All guests must sign a waiver prior to participating in our activities. 

Guests under the age of 18 must have a waiver signed by a parent or legal guardian.

If you have several children under the age of 18 with you, each of them needs their own signed waiver, you can’t put multiple individuals on a single waiver.

The waiver process can be a little time consuming if you wait to complete them upon arrival to our site, due to the lack of high speed wifi.

We highly recommend filling out your waivers in advance of arrival via the link you receive in your booking confirmation to ensure your check-in process is as seamless and as quick as possible.

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