If you have questions and can’t find the answers below, please contact us for assistance!

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Where are you located?

We have two different locations in Saskatchewan where you can unleash your inner monkey! Here they are:

Treeosix Cypress Hills (Southwest Saskatchewan)
We are located in the CENTRE BLOCK of Cypress Hills Interprovincial Park on the SASKATCHEWAN side. To access our basecamp from the #1 Highway: turn south at junction #21, go through Maple Creek, SK, and continue on Highway #21 (straight south). Drive 28 kms and then turn right (Highway #221). Once through the park entry gate, turn left on CYPRESS DRIVE and then follow the signs that show a person zip lining. Parking is available at our Basecamp.

Treeosix Elk Ridge (Northern Saskatchewan)
We are located on Highway 264, five minutes outside of Prince Albert National Park, right inside Elk Ridge Resort. To access our basecamp from the #2 Highway: turn west at junction #264, go past McPhee Lake and make a right turn into Elk Ridge Resort (follow the signs). Once you’ve turned into Elk Ridge Resort, take your first right and stay on that road until you see signs for our Bascamp (on the left). Parking is available at our Basecamp.

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When are you open?

Now closed for the season. Stay tuned for 2018 season dates!

Here were the dates for 2017:

Treeosix Cypress Hills (Southwest Saskatchewan): 

  • May 12th until September 4th:
    • 7 days a week.
    • Hours of Operation: 9:00 am – 5:00 pm
  • September 5th until September 10th:
    • Saturday-Sunday (open 9:00 am – 4:00 pm)
    • Monday-Friday (by reservation only, please book your tour online at least 24 hours in advance – limited basecamp activities)

Our zipline tours depart daily at 9:00 am, 9:30 am, 10:00 am, 12:00 pm, 12:30 pm, 2:30 pm, and 3:00 pm (subject to change and availability – advanced reservations recommended). Our high ropes course adventures depart on Monday through Friday during the months of July and August at 3:00 pm (subject to availability). The high ropes course is closed after August 31. Our basecamp is open daily from 11:00 am – 5:00 pm subject to dates above.

Treeosix Elk Ridge (Northern Saskatchewan): 

  • May 8th until September 4th:
    • 7 days a week.
    • Hours of Operation: 9:00 am – 5:00 pm
  • September 5th until September 24th (or later depending on weather – please check availability online):
    • Saturday-Sunday (open 9:00 am – 4:00 pm)
    • Monday-Friday (by reservation only, please book your tour online at least 24 hours in advance)

Our zipline tours depart daily at 9:00 am, 9:30 am, 10:00 am, 12:00 pm, 12:30 pm, 2:30 pm, and 3:00 pm (subject to change and availability – advanced reservations recommended). Our basecamp is open daily from 11:00 am – 5:00 pm subject to dates above.

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Are there age/weight limits to go on the zip line tour?

It is actually your WEIGHT that determines whether or not you can come along for this adventure! With that said, our tours have proven to really push the emotional limits for anyone under 9 years old.

To go on our zip line tours, you need to weigh between 50 and 250 LBS. This is not an arbitrary number; it is in place to maintain the safety of our zipline guides and guests. We have found that over the years, the above weight range ensures that the speed of entry into the landing zone at the end of each line is consistent and predictable.

Also, all children 14 years of age and younger MUST be accompanied by an parent or legal guardian; a policy that applies to ALL zip line tours at Treeosix Adventure Parks.

Please note: one adult can accompany up to 7 kids on a single zip line tour! We just need to make sure there is at least one adult on the tour that the kids are familiar with to provide emotional support if/when needed.

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How long is your zipline?

We do not offer single zipline rides; our experiences are guided tours (two hours long) which incorporate multiple zip lines, platforms, ladders, stairs, and bridges. Our tours not only pay homage to the origins of ziplining (all the way back to pirates and rainforest scientists) but also are extremely adrenaline pumping! 

Between our two award-winning locations, we offer over 6,000 linear feet of ziplines through the two most spectacular forest ecosystems that Saskatchewan has to offer!

At Treeosix Cypress Hills, the zipline tour consists of SIX zip lines that vary in length from 100 feet to 600 feet. In addition to the six zip lines, you will also experience an 80 foot long sky bridge, three brief nature hikes and several exciting transitions from zipline platform to zipline platform, all while harnessed up and forty feet off the ground. The whole course, from start to finish, is just under 2,000 linear feet in length. Tours range in duration depending on group size and ability (a full group of 8 people will normally take 2 hours to complete the course)

At Treeosix Elk Ridge, the zipline tour consists of SEVEN ziplines that vary in length from 270 feet to 700 feet. In addition to the seven zip lines, you will also experience two 150 foot long sky bridges, an electric off-road vehicle ride and several exciting transitions from zipline platform to zipline platform, all while harnessed up and forty feet off the ground. The whole course, from start to finish, is just over 4,000 linear feet in length. Tours range in duration depending on group size and ability (a full group of 8 people will normally take 2 hours to complete the course)

The best part? You are accompanied by two of our trained zipline guides the whole time who are there to help you conquer the course of your choice.

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Is it safe to zipline with Treeosix?

As with any outdoor adventure activity, there are risks involved. What we can say, as the pioneer of guided, eco-friendly zipline tour providers in Saskatchewan, is that from day one we have strived to be the industry leader in providing safe and thrilling zipline tour experiences.

When businesses similar to ours open for the first time, there is a steep learning curve and a big case of the “you don’t even know what you don’t know”. When it comes to Treeosix, we have been operating for 7 seasons in Saskatchewan and have hosted over 60,000+ guests. This is important from a safety aspect because we can truly say that we have seen a lot of unique scenarios over the years. As a result, we have been diligent when it comes to adjusting and updating our policies, procedures, and even some of the physical aspects of our zipline tours, to be proactive in our risk management procedures.

Most importantly though, when assessing the safety of the adventures we provide, it is important to realize that the experience of your zipline guides is also crucial. At Treeosix, our guides have a combined 50+ seasons of experience operating and accompanying guests on our zipline tours. They receive 160-hours of training on course/site-specific operational procedures which are up to date as per the Association of Challenge Course Technology (the international governing body of all commercial zipline, challenge course, and aerial park operations) prior to ever guiding a tour on their own.

Our courses and the zipline gear you will be using during your visit are inspected prior to the season each year by an independent third-party zipline inspector/builder accredited by the Association of Challenge Course Technology. During these inspections (which aren’t cheap! haha), the inspector ensures that our policies, procedures, and documentation are up-to-date, our courses (platforms, lines, connections, and structures) are all is good repair and identifies anything that we may need to update. If there is something that requires some attention from a safety aspect, we are required to make the necessary improvements before the inspector signs off giving us the ability to operate another season.

Lastly, we have won numerous, credible, industry awards both provincially and nationally, including the 2014 Canadian Tourism Small to Medium-Sized Business of the Year Award. We are also highly reviewed on TripAdvisor by our past guests. We know that may not mean much to some people when it comes to safety, but we hope that it puts you at ease knowing that we are one of the most respected operations in our industry. Find details on all of our past awards here: https://www.treeosix.com/who-we-are/#awards)

If all of that does not put you at ease, we will provide you with a confirmation of our up-to-date insurance, inspection report, and/or guide certifications in advance of booking an adventure upon request!

Long story short, here is what you want you want to look into when selecting an zipline tour operator to embark on an adventure with, regardless where you are in the world:

  • Do they have up-to-date liability insurance and have they had their zipline course and safety equipment inspected and certified annually by a third party inspector who is accredited by the Association of Challenge Course Technology?
  • How many years of experience do they have in the industry? How long have they been in operation?
  • What certifications do their zipline guides possess? How important is staff training and development to their business?
  • Do they have comprehensive and fair booking, payment, and cancellation policies in place?
  • What awards/recognition have they received and/or how have their past guests rated their experiences?

You will find all the answers to the questions above as you browse through our site. If you need anymore information, please let us know! :)

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How far in advance do I need to reserve my zipline tour?

You can book as far in advance as you would like provided that you know the date and time you wish to go!

At times, you may need to make a reservation two or three days in advance of departure to ensure a spot. However, there are some popular weekends during the summer which can be completely booked up to two weeks in advance.

The moral of the story: advanced booking is recommended, so please check availability online prior to making a day trip!

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Can I book my zipline tour online?

Yes you can! Scroll back up to the top of the page and click the “Book Online” button!

When booking online, you will be asked to select your group size, pay a deposit to confirm your zipline tour time/date and then you will get a confirmation that you can bring with you to the site. This is hands down the most convenient way to “Book Your Adventure”.

If the you are not comfortable with the online method of reserving a tour, feel free to give us a call or stop in at the basecamp of your choice and we’ll reserve a tour for you and/or your group!

(p) 1.306.663.1221 

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Do you offer discounts?

Yes we do, although we firmly believe (based on guest feedback) that there is more than enough value packed into our regular priced experiences. However, if you are looking for a deal, there are a few places where you can find them…

  1. Subscribe to The Annual “Ridiculously Good Deals” Email (you can’t go wrong!)
  2. Follow us on our social media channels: Facebook, Twitter, and Instagram (@Treeosix)
  3. Keep an eye out for promo postcards at neighbouring businesses in the regions that we operate! 

 

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Do I need to sign a waiver prior to participating in the experiences you offer?

Yes. All participants must arrive at our basecamp locations at least 15 minutes prior to their scheduled activity.

The purpose of this early arrival is to allow time to read, understand, and sign our waiver. By signing our waiver, you will waive your right to sue us and exercise other legal rights. All participants under the age of 18 years old must also have their waiver signed by a parent or legal guardian at the time of arrival.

You can fill out our waiver online by clicking the “Sign Our Waiver” button at the on our website. This is by far the most convenient way for us to find your waivers upon arrival.

OR if you would prefer to download and complete a paper version here you go: https://www.treeosix.com/assets/participant-waiver.pdf

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Are there washroom facilities at your site?

Yes, we have washroom facilities available for our guests and visitors. At Treeosix Cypress Hills, our washrooms are not universally accessible. However, they do have some pretty amazing murals painted on the walls. At Treeosix Elk Ridge, we have one universally accessible washroom available in addition to our other washroom facilities.

All facilities at both locations are gender neutral.

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What is your cancellation policy?

Zipline tour spots and activity passes are non-refundable.

In the event you need to cancel your entire tour or individual tour spots, you will receive a store credit (valid until the end of the current season) provided you make that request prior to your scheduled departure. You may also reschedule your existing tour time for a different date within the current season (subject to availability, additional charges may apply should the new date and time have a higher fare price than what you originally paid and/or if you request to reschedule your tour time more than once). Please give us as much notice as possible when making changes to your existing bookings! :)

Store credit received for tour cancellations must be in the form of one of the following options (your choice):

  • Full Store Credit (valid until the end of the current season) – the Full Store Credit received can only be redeemed towards a future zipline tour at the Treeosix location from which it was issued.  
  • $50 Store Credit (valid until the end of the current season) – the $50 Store Credit received can be redeemed towards any activity or gift shop item at the Treeosix location from which it was issued.

Treeosix Adventure Parks reserve the right to refuse service and refuse issuing store credit at anytime, for reasons including but not limited to:

  • Inability to complete the activities once they have commenced.
  • Inappropriate personal conduct or verbal abuse directed at our crew or other passengers.
  • Cancellation or change requests made after your departure date and time has passed.

Our complete cancellation, payment and other company policies can be found HERE.

NOTE: We are a company that takes policy and procedure very seriously (it’s the nature of our business), so it’s best for all involved to read our policies in their entirety to ensure we are all on the same page prior to booking your adventure.

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What is your policy regarding extreme weather cancellations/evacuations?

RAIN OR SHINE POLICY

Our zipline guides are prepared to depart for the course RAIN OR SHINE.

If you do not want to go zip lining in the rain, it is your responsibility to contact us prior to your departure time and request a change to your reservation in accordance with our cancellation policy.

EXTREME WEATHER POLICY

Proceed to arrive for your tour as normal (15 minutes prior to your departure time). We will wait until your scheduled departure time to make a decision as to whether your tour will depart on time, be delayed, or be cancelled entirely due to weather conditions.

1) In the event Treeosix decides to cancel your tour prior to departure due to extreme weather conditions in the area, you can:

  • Change the date and or time of your tour departure at no charge. Subject to availability. OR…
  • The primary booking contact will receive a full store credit for the original amount paid (in the form of a gift card which can be redeemed towards anything at our site); no expiry date.

2) In the event that your tour proceeds as scheduled and the weather changes during the activity, resulting in a mid-course evacuation initiated by Treeosix:

  • The primary booking contact will be issued a store credit (in the form of a gift card which can be redeemed towards anything at our site) for the uncompleted portion of the tour according to the formula below, regardless of the fare type selected.

Below is how we determine the amount of store credit (no expiry date) issued should a mid-course evacuation (initiated by Treeosix) occur due to extreme weather at the following locations while a tour group is on the course.

  • Tour does not depart = Reschedule tour OR receive full store credit for the original amount you paid (in the form of a gift card),
  • Landing of Zip #1 = $65 store credit per person,
  • Landing of Zip #2 = $50 store credit per person,
  • Landing of Zip #3 = $35 store credit per person,
  • Landing of Zip #4 = $20 store credit per person,
  • Landing of Zip #5 = $10 store credit per person,
  • Landing of Zip #6 = No store credit will be issued.

Lastly, if you feel that the forecasted weather in the area may result in a tour cancellation and or mid-course evacuation, it is your responsibility to contact us and request a change to your reservation prior to your departure. All change requests are subject to our standard cancellation policy.

Select a Treeosix location and unleash your inner monkey.

Cypress Hills Interprovincial Park, SK
Elk Ridge Resort, Waskesiu Lake, SK
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