Below you will find some of the frequently asked questions we get at Treeosix each year.
In the words of U2, if you still haven’t found what you’re looking for, feel free to contact us prior to booking.
In the words of U2, if you still haven’t found what you’re looking for, feel free to contact us prior to booking.
There are numerous ways to book your next adventure with us. Here they are:
This is by far the most popular booking method amongst our guests over the past several years. By booking your experience using this method, you are able to see for yourself all the available dates, departure times, and rates for every activity that we offer and easily select which ones where you could fit in an adventure on your next vacation.
When booking online, you receive preferred rates automatically (save up to 10%).
If the you are not comfortable with the online method of reserving a tour, feel free to stop in at the basecamp of your choice and we’ll reserve a tour for you and/or your group! Our crew will help you figure out what the best activities for your group would be and get you all set up.
The last method you can use to book an adventure with us is to give us a call at (306) 663-1221. When calling, you will need to leave us a message on our voicemail and we will get back to you at our convenience as it gets pretty hectic around the site during the day! We do not take credit card information over the phone. As such, we can create a pending booking for you and you will receive a payment request via our reservation system to your phone number or email. You will have a finite window of time to complete that payment request to confirm your booking.
Our experiences are guided tours (one to two hours long depending on group size) which incorporate multiple zip lines, platforms, ladders, stairs, and bridges.
At Treeosix Cypress Hills, the zipline tour consists of SIX zip lines that vary in length from 100 feet to 600 feet. In addition to the six zip lines, you will also experience a sky bridge 40 ft above the forest floor, three brief nature hikes and several exciting transitions from zipline platform to zipline platform, all while harnessed up and up in the treetops. The whole course, from start to finish, is just under 2,000 linear feet in length. Tours range in duration depending on group size and ability (a full group of 8 people will normally take 1.5 – 2 hours to complete the course)
As well, you are accompanied by two of our trained zipline guides the whole time who are there to help you conquer the course of your choice.
Season: May 16th – Aug 30th
Tues – Sat: 10:00 AM – 5:00 PM
Sunday – Monday: CLOSED
NOTE: We are also OPEN on Sunday of May Long and August Long Weekend.
September: CLOSED
Contact Us for details.
Treeosix Cypress Hills (Southwest Saskatchewan)
Get directions to the Cypress Hills Basecamp
We are located in the CENTRE BLOCK of Cypress Hills Interprovincial Park on the SASKATCHEWAN side. To access our basecamp from the #1 Highway: turn south at junction #21, go through Maple Creek, SK, and continue on Highway #21 (straight south). Drive 30 kms and then turn right (Highway #221). Once through the park entry gate, turn left on CYPRESS DRIVE and then follow the signs that show a person zip lining. Parking is available at our Basecamp.
Yes we have advanced booking discounts for our guided zipline adventure and electric rentals. We do not have discounts for our basecamp activities which have to be purchased on-site at our office.
To access our discounted rates for the zipline adventure or electric rantals, you will need to book online via our website in advance of arrival. This will save you 10% off our regular rates.
If you are looking some of our more interesting promos that we offer throughout the year, it’ll take a little bit of “work” on your part!
Here’s what you’ll have to do to find the exclusive promo codes (up to 20% off regular rates). You will need to FOLLOW us on our social media channels: Facebook, TikTok, and Instagram (@Treeosix) and keep an eye out for EARLY BIRD RATES (released in November).
It is actually your WEIGHT that determines whether or not you can come along for this adventure!
To go on our zipline tours, you need to weigh between 50 and 250 LBS. This is not an arbitrary number; it is in place to maintain the safety of our zipline guides and guests. We have found that over the years, the above weight range ensures that the speed of entry into the landing zone at the end of each line is consistent and predictable.
Also, all children 12 years of age and younger MUST be accompanied by a parent or legal guardian; a policy that applies to ALL zipline tours at Treeosix Adventure Parks. One adult can accompany up to 7 kids on a single zipline tour! We just need to make sure there is at least one adult on the tour that the kids are familiar with to provide emotional support if/when needed.
You can book as far in advance as you would like provided that you know the date and time you wish to go!
To ensure you get your pick of the tour departure times that will work best for you, we recommend that you make a reservation 2-3 days in advance of departure. However, there are some popular weekends during the summer which can be completely booked up to two weeks in advance (ie – July long, August Long, September Long)
Please check availability online prior to making a day trip!
Most definitely! We are the #1 Rated Outdoor Adventure Activity in the Cypress Hills on TripAdvisor for the past many years.
However, the most recent verified reviews on us can be found on Rezgo.
Here are links to those:
Our system fees (4%) cover a portion of the several different systems that we use to provide a seamless, convenient experience to you, our customers. It is charged on all transactions that occur, online and in-person.
Cancellation Deadline: 4:00 PM Saskatchewan time, the day before your tour/rental departure.
CUSTOMER-INITIATED CANCELLATIONS PRIOR TO THE CANCELLATION DEADLINE:
Refunds will be issued should you need to cancel your adventure or remove individual tour spots PRIOR to the Cancellation Deadline.
For all customer-initiated cancellations made prior to the Cancellation Deadline, the refund will be issued less the original payment processing fees incurred by Treeosix in processing the booking, where those fees are non-refundable or cannot be recovered. This is not an additional cancellation fee or penalty, but the recovery of the actual payment processing costs incurred by Treeosix when the original booking was processed.
Cancellations can be completed independently through the “Modify Your Booking” link on your booking receipt, by contacting us via email, or by calling our office.
CUSTOMER-INITIATED CANCELLATIONS AFTER THE CANCELLATION DEADLINE:
NO REFUNDS will be issued should you need to cancel your adventure or remove individual tour spots AFTER the Cancellation Deadline has passed.
When you reserve your experience, the tour/rental spots you booked are no longer available for anyone else. We schedule guides, crew members and plan our logistics based on the number of spots we have confirmed.
TREEOSIX-INITIATED CANCELLATIONS:
In circumstances where Treeosix determines that an activity must be cancelled or cannot be provided, including cancellations due to extreme weather or operational reasons, customers will be offered the opportunity to reschedule or receive a full refund.
Full refunds for cancellations initiated by Treeosix will include any original payment processing fees. No payment processing or cancellation fees will be deducted from these refunds.
Treeosix reserves the right to refuse service AND refunds after the Cancellation Deadline has passed, for reasons including but not limited to:
Weight / Height / Age Limitations according to activity:
RESCHEDULING TOUR FOR A DIFFERENT DATE:
You may reschedule your existing tour/rental for a different date/time within the current season (subject to availability) at any time prior to the Cancellation Deadline. NOTE: Additional charges may apply to do so within one week prior to arrival depending on the rate you received at the time of booking. Requests to reschedule your existing tour/rental for a different date/time after the Cancellation Deadline has passed are NOT GUARANTEED and are subject to additional fees.
REMOVING SPOTS FROM AN EXISTING TOUR:
Individual tour/rental spots can be removed from an existing booking prior to the Cancellation Deadline. Refunds for removed spots will be subject to the same payment processing fee provisions outlined above. There are no refunds for individual tour/rental spots that are removed from an existing booking after the Cancellation Deadline has passed.
SUBSTITUTING SPOTS ON AN EXISTING TOUR:
In the event that one of the individuals in your group does not meet the participant requirements for the activity you’ve reserved, you can substitute another participant that does meet the requirements into the available spot at no charge, provided this can be done without delaying the tour/rental departure time.
ADDING SPOTS TO AN EXISTING TOUR:
You may ADD additional participants to an existing tour/rental at any time prior to departure (subject to availability). The additional spots will be added at the per person price received at the time the original booking was created.
ALL OTHER ACTIVITY PASSES ARE NON-REFUNDABLE AND NON-TRANSFERABLE:
Activity passes (including but not limited to: climbing wall, treetop drop, giant swing, disc golf, and mini-zips for kids) are non-refundable once purchased and non-transferable once redeemed.
Your zipline guides are prepared to depart for the course RAIN OR SHINE.
If you do not want to go zip lining in the rain, it is your responsibility to contact us before the Cancellation Deadline to request a change to your reservation.
Our electric rentals are WEATHER DEPENDANT. We do not provide this activity when it is raining. If you have pre-booked an electric rental and it is raining at the time of departure, we will allow you to change the date/time of your rental OR provide a full refund, including any original payment processing fees.
If you feel that the forecasted weather in the area may prevent you from completing the tour as scheduled, it is your responsibility to contact us before the Cancellation Deadline to request a change to your reservation.
Otherwise, proceed to arrive for your tour as normal (10 minutes prior to your departure time). We will wait until your scheduled departure time to make a decision as to whether your tour will depart on time, be delayed, or be cancelled entirely due to weather conditions.
TOUR EVACUATION DUE TO EXTREME WEATHER PRIOR TO DEPARTURE:
In the event that TREEOSIX decides the tour must be cancelled due to extreme weather conditions in the area PRIOR TO DEPARTURE, the following refund structure will apply:
TOUR EVACUATION DUE TO EXTREME WEATHER AFTER DEPARTURE:
In the event that a tour has departed and TREEOSIX determines that an evacuation must be initiated due to extreme weather conditions before the experience is completed, the following refund structure will apply:
Refunds will be returned via the original payment method.
Refunds will be returned via the original payment method.
Treeosix Adventure Parks and its employee’s reserve the right to determine availability, refuse service, cancel tours, vary itineraries, amend fares, change days of operation, and make changes to our cancellation policy at anytime.
Your zipline guides are prepared to depart for the course RAIN OR SHINE.
If you do not want to go zip lining in the rain, it is your responsibility to contact us before the Cancellation Deadline to request a change to your reservation.
Our electric rentals are WEATHER DEPENDANT. We do not provide this activity when it is raining. If you have pre-booked an electric rental and it is raining at the time of departure, we will allow you to change the date/time of your rental OR provide a full refund, including any original payment processing fees.
If you feel that the forecasted weather in the area may prevent you from completing the tour as scheduled, it is your responsibility to contact us before the Cancellation Deadline to request a change to your reservation.
Otherwise, proceed to arrive for your tour as normal (10 minutes prior to your departure time). We will wait until your scheduled departure time to make a decision as to whether your tour will depart on time, be delayed, or be cancelled entirely due to weather conditions.
TOUR EVACUATION DUE TO EXTREME WEATHER PRIOR TO DEPARTURE:
In the event that TREEOSIX decides the tour must be cancelled due to extreme weather conditions in the area PRIOR TO DEPARTURE, the following refund structure will apply:
TOUR EVACUATION DUE TO EXTREME WEATHER AFTER DEPARTURE:
In the event that a tour has departed and TREEOSIX determines that an evacuation must be initiated due to extreme weather conditions before the experience is completed, the following refund structure will apply:
Refunds will be returned via the original payment method.
CLICK THE LINK BELOW TO VIEW:
Cypress Hills Waiver Agreement
If you are participating in the zipline tour or electric rentals, you need to have a signed waiver on file. Here are the main things to keep in mind regarding our waivers:
Our waivers must be completed electronically.